Q&A
General questions
To enter the BIOS Setup Utility, please turn on the device, then press the “Delete” key on the keyboard repeatedly until the BIOS Setup Utility screen appears.
The online RMA system is mainly for Toshiba local distributors and partners. As the POS owner, please contact the local seller directly for RMA service.
The Power indicator will glow green when power is on. If you can’t see the power indicator, please ensure your power cord is connected properly.
Each item in PrepBootstrap is maintained to its latest version. This ensures its smooth operation.

 

Software questions
Please download the touch utility from T10 website download area, then user can setting the beep sound on touch, mouse mode...etc.
Example: Setting for touch sound:

Please download the touch utility from T10 website download area, then user can setting the beep sound on touch, mouse mode...etc.
Example: Setting for Turn off multi touch:

Access the Customer VFD through serial port COM6: under Windows OS, Check the Customer VFD display when power on for getting the serial port parameter: baud rate, stop bit...etc. and the default setting will be 9600-n-8-1. Detail communication command please check customer VFD user manual that get from T10 website download area. Also can get the customer VFD utility for easy change the default settings like the baud rate, character set, command set...etc.
The T10 MSR/iButton default mode is USB-HID for OPOS driver. You have to install OPOS ADK than access MSR/iButton. You can change the MSR/iButton mode to USB-KB(Keyboard Wedge),Then you can access MSR/iButton as a keyboard device. Please download accordingly MSR/Ibutton setup tool tool from T10 website download area.
Each item in PrepBootstrap is maintained to its latest version. This ensures its smooth operation.

 

Submit a question (Registered account required)
Support Page